Support Coordination
Supporting you to strengthen your ability to design and then build your supports with an emphasis on linking to broader systems of support.
Different levels of Support Coordination
Level 1
Support Connection
Level 2
Coordination of Supports
Psychosocial Recovery Coaches
Level 1: Support Connection
We'll assist you to:
-
implement your plan by strengthening your ability to connect with the broader systems of supports and to understand the purpose of your funded supports
-
assist you to understand your NDIS plan, connect you with broader systems of supports, and provide assistance to connect with providers
-
assist you to achieve effective utilisation of your NDIS plan and answer questions as they arise
-
increase your capacity to maintain (or in some cases change) support relationships, resolve service delivery issues, and participate independently in NDIA processes.
​
Support Connection includes, but is not limited to:
-
Understand the Plan;
-
Connect with Supports and Services;
-
Establish Supports;
-
Coach, Refine, Reflect; and
-
Report to the NDIA.
Level 2: Coordination of Supports
We'll assist you to:
-
strengthen your ability to design and then build your supports with an emphasis on linking the broader systems of support across a complex service delivery environment
-
focus on supporting you to direct your life, not just your services, and support you to focus on assisting to build and maintain a resilient network of formal and informal supports
-
work together with you to understand your funding, identify what you expect from services, and how you want this designed
-
develop capacity and resilience in your network.
Coordination of Supports includes, but is not limited to:
-
Understand the Plan;
-
Connect with Supports and Services;
-
Design Support Approaches;
-
Establish Supports;
-
Coach, Refine, Reflect;
-
Targeted Support Coordination;
-
Crisis: Planning, Prevention, Mitigation and Action;
-
Build Capacity and Resilience; and
-
Report to the NDIA.
Psychosocial Recovery Coaches
We'll assist you to:
-
build capacity and resilience through strong and respectful relationships to support you to live a full and contributing life
-
maintain engagement through periods of increased support needs due to any episodic nature of mental illness
-
work collaboratively with you, your family members, carers and other services to identify, plan, design and coordinate NDIS supports
​
Psychosocial Recovery Coaching includes, but is not limited to:
-
Understand the Plan;
-
Connect with Supports and Services;
-
Establish Supports;
-
Coach, Refine, Reflect; and
-
Report to the NDIA.
​
​
​
© National Disability Insurance Scheme Agency 2013